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FAQs

Couch Cleaning & Other Kinds of Cleaning Services. Most Frequently Asked Questions

What Should I Do Before Technicians Arrival?
Carpet/Rug Cleaning: We suggest to vacuum your carpets or rugs. Upholstery Cleaning: We do not recommend to try to clean your upholstery by yourself. It may affect cleaning results. In worst cases, you can get your upholstery discolored or damaged due to the mix of our cleaning solutions with unknown to us cleaning solutions which were used by you. Mattress Cleaning:Please make sure there is no mattress case or pillows on your mattress etc.
We also strongly recommend to remove all fragile and easily damaged items off the cleaned item and around it to avoid possible damage and loss.
How Long Does It Take To Dry After The Cleaning?
Carpet/Rug Cleaning: Drying time usually varies between 3 -6 hours. It could dry earlier or later depending on the pre-condition of your rug/ carpet, ventilation of the environment where it dries etc. Upholstery Cleaning: Drying time: 5-24 hours. Drying time depends on the condition of upholstery (whether it is stained or not), type of fabric etc. Mattress Cleaning: Drying time: 3-24 hours depending on the condition of your mattress.
What Kind Of Cleaning Solutions We Use?
We use only green, non-toxic cleaning solutions. These products are absolutely eco-friendly. We also care about your pets. Our cleaning products are pets-friendly.
Furniture Moving?
Our Technicians will move light furniture (like light chairs and tables) for FREE. They move couches, sofas, china cabinets, beds, dressers and other bulky kinds of furniture heavier than 50 pounds for a fee.
How Often Should I Clean It Professionally?
Carpet/Rug Cleaning: High-trafficed carpets and rug require professional cleaning every 3-6 month. Upholstery Cleaning: Couch/Sofa require professional cleaning once per year. Arm chair require deep cleaning every 6 month. Mattress Cleaning: Mattress require professional cleaning every 1-2 years.
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